The newly launched Apple iPhone 15 Pro and iPhone 15 Pro Max models are reportedly facing overheating problems, with an increasing number of customers expressing concerns about overheating.
“iPhone 15 Pro and Pro Max overheating concerns continue to make headlines this week, with the topic highlighted by The Wall Street Journal and Bloomberg,” MacRumors reported.
According to a report from Bloomberg, overheating could be caused or compounded by the iPhone’s setup process, suggesting that the higher temperatures might sometimes be a temporary condition. On the other hand, the Wall Street Journal quoted a customer who felt his iPhone 15 Pro Max remained hotter than his iPhone 13 Pro Max a few days after setting up the device.
Thomas Galvin, a 23-year-old from Cleveland in the US, shared that his iPhone 15 Pro Max has been overheating, to the point where he is considering returning it.
While Apple customer support attributed the heat to the initial setup of the new phone, even after a few days, he found it significantly hotter than his previous iPhone 13 Pro Max.
The Wall Street Journal’s Joanna Stern also claims that her iPhone 15 Pro Max did heat up while charging and performing processor-intensive tasks, such as gaming, but she said her iPhone 14 Pro Max reached similar temperatures in the same test.
During typical everyday usage, Stern said the temperature of both devices was in a normal range. Many customers on social media have also said their iPhone 15 Pro is not experiencing any overheating, and the lack of hard data makes it unclear if there is a widespread problem.
Apple’s supply chain analyst, Ming-Chi Kuo, stated on Wednesday that the thermal efficiency of iPhone 15 Pro models is affected by the titanium frame. Kuo suggests that Apple will probably tackle this problem with software updates, although he notes that significant improvements might be limited unless Apple reduces the performance of the A17 Pro chip.
The US-based tech giant has not commented on the concerns as of now, and it is still unclear if the company will actually make any software optimisations in future iOS updates.